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IMPORTANT

For all domain created by you, please use the info below: (please replace 'domain_name', 'user' and 'password' with the corresponding info upon accounts creation)

 

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DOCUMENTATION

We strongly suggest you to download your Control Panel documentation

for better understanding on how to manage your domain.

http://www.reseller.nettro.com.au/manage/customerlogin.htm

 

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NAMESERVER SETTINGS 

For all domain hosted under your account, please use the name server below:

 

Primary Name Server: ns1.mydnsnamebox.com

Primary Name Server IP: 207.44.164.203

 

Secondary Name Server: ns2.mydnsnamebox.com

Secondary Name Server IP: 207.44.164.204

 

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LOGIN DETAILS

To access your Reseller Control Panel use the link below:

http://www.reseller.nettro.com.au/manage/customerlogin.htm

 

You customers can login to their service via:

https://207.44.164.86:19638/webhost/rollout/site

 

Here is the link to access your domain control panel at ease:

https://207.44.164.86:19638/webhost/services/reseller/resellercp

OR

http://domain_name.com/admin (this will only work within 24-48 hours

after you made changes at your registrar to use our name server)

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UPLOADING TO SERVER

Note: 'admin' = 'Administrator User Name'

 

FTP Informations,

Host Name/Address: 207.44.164.86

OR

Host Name/Address: ftp.domain_name.com (this will only work within 24-48 hours after you made changes at your registrar to use our name server) and use the following information:

User ID: admin@domain_name.com

Password: password

 

Upload Directory Info:

For HTML files: mainwebsite_html OR /var/www/html

For CGI files: mainwebsite_cgi OR /var/www/cgi

 

Upload using Frontpage Extensions:

File --> Publish Web. Location: http://domain_name.com

Username: admin

Password: password

 

If you use FrontPage to upload files to your site, please do not ever use an FTP program to upload or modify your files. FrontPage was not designed to operate in a multiuser environment and causes serious problems if you mix and match FrontPage with FTP other programs.

 

REMEMBER,

To publish with Frontpage, you have to wait untill your domain are

propagrate 100% to retreive data from our name server. Please allow 24-48 hours to upload/publish after you have made changes to your domain

registrar to use our name server.

 

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WEBSITE PREVIEW

To preview your websites,

http://207.44.164.86/~adminX/

 

Note:

Please replace 'adminX' as stated in your domain's 'Site Summary'

Your can only view your website using http://domain_name.com within 24-48 hours after you made changes at your registrar to use our name server

 

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EMAIL DETAILS

Email Info,

 

POP3 Hostname: mail.domain_name.com

SMTP hostname: mail.domain_name.com

 

username: email@domain_name.com

password: password

 

REMEMBER, if you are using Outlook Express as your email client, make sure 'My Server Requires Authentication' options are enabled, otherwise you won't be able to sent email using your SMTP relay.

 

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WEBMAIL DETAILS

To access your web base email, go to:

http://domain_name.com/squirrelmail

 

Email: email@domain_name.com (ie: admin@domain_name.com)

Password: password

 

Note:

You have to create user account in your mailbox first in order to use

your web base email. This can be done through your Control Panel

 

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MySQL ACCESS

To manage your MySQL Database using phpMyAdmin, go to:

http://207.44.164.86/MyAdmin

 

Note:

You can find link to access phpMyAdmin and MS Frontpage Extensions through your Control Panel as well.

 

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SSH ACCESS

SSH Info,

 

Please download SSH client here:

http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html

 

and use the info below:

login: username#domain_name.com

password: password

 

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BACKUPS

Please note that Nettro does not make backups of your site. You

should always have a full and complete copy of your website stored

elsewhere in case of server failure.

 

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SUPPORT

Please ensure you have read our support policy prior to submitting a support ticket. If you have an issue that requires support contact our support team via our support ticket system at :

http://www.reseller.nettro.com.au/support/index.htm

 

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IMPORTANT RE: SPAM

WE ARE SERIOUS ABOUT ANY TYPE OF SPAM ACTIVITY, please read our TERMS & CONDITIONS at:

http://www.reseller.nettro.com.au/reseller/hostterms.htm

 

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Thanks again for choosing ResellerHostingStore

 

Sales Team,

NettroGroup

http://reseller.nettro.com.au

 

 

 

 

 

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